My Review Of Peel Chrysler Jeep Dodge RAM: Just bought a brand new 2014 Fiat 500L from Peel Fiat. Love the car! and the sales staff (Dominic and the others I spoke to) were FANTASTIC! However the finishing prior to delivery was beyond poor. Glue from tape was left all over the vehicle including above the front windshield, side doors and where they tried to remove it (looks like with a shop towel) has several surface scratches. Inside windows where not cleaned and had several hand prints on them. Scuffs on the door panels from someone's boots were not removed (even though I pointed it out to Dominic the day before). Along with other things I pointed out a plastic bag attached to the bottom of the vehicle I had noticed the day before, and asked them to remove as it was melting on the exhaust and making a terrible burning smell. My other and I took the vehicle home and had to clean under the hood as best as we could at 10pm so I could at least show the vehicle off the next morning. There is also a nifty little rattle in the back tail gate. To top it all off, driving into work today the tire pressure sensor went off with 225km on the car. My question, what exactly was done on the PDI that I paid for?
So the long and short ... Sales Staff AMAZING! Detailing Staff, extremely poor.. (Tip for them, when sales staff says they have a picky customer, put a little effort into it.)
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A few days after purchasing my "NEW" Fiat 500L I had to take it back to the Dealer to finally have the Tape removed. After being asked if I really needed my "NEW" vehicle (of course I need my NEW vehicle, That's why I bought it after all) My vehicle was returned to me with scrapes down to the metal! are you kidding me? Spoke to Russ who was taking care of me after my first review, he has been a pleasure to deal with. Arranged to bring my Vehicle in Today (Wednesday Aug 20) (Made arrangements 3 days before) and was told that I would have a loaner car. Fantastic Right... Not a chance! After being stuck at the dealership for 2 hours and 2 hours late for work, because someone had the brilliant idea to send the loaner car out to drop off another customer, and upon return ran into traffic. So Service decides to do the paperwork ahead of time to get me moving quicker! (Wonderful Right... Not a chance... They proceeded to ask me for my credit card, are you kidding me?!? First I am only returning to fix the damage their detailer did to my vehicle!!! How about you use his card. The Service Manager decided it best to wave the need for my credit card (Good move!). So the vehicle finally shows up! Again Fantastic right! Nope! Wrong again! they gave me a Loaner Vehicle that had the gas light on! So back into the dealership I go.
Here's to hoping everything works out in the end.
So the long and short ... Sales Staff AMAZING! Detailing Staff, extremely poor.. (Tip for them, when sales staff says they have a picky customer, put a little effort into it.)
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A few days after purchasing my "NEW" Fiat 500L I had to take it back to the Dealer to finally have the Tape removed. After being asked if I really needed my "NEW" vehicle (of course I need my NEW vehicle, That's why I bought it after all) My vehicle was returned to me with scrapes down to the metal! are you kidding me? Spoke to Russ who was taking care of me after my first review, he has been a pleasure to deal with. Arranged to bring my Vehicle in Today (Wednesday Aug 20) (Made arrangements 3 days before) and was told that I would have a loaner car. Fantastic Right... Not a chance! After being stuck at the dealership for 2 hours and 2 hours late for work, because someone had the brilliant idea to send the loaner car out to drop off another customer, and upon return ran into traffic. So Service decides to do the paperwork ahead of time to get me moving quicker! (Wonderful Right... Not a chance... They proceeded to ask me for my credit card, are you kidding me?!? First I am only returning to fix the damage their detailer did to my vehicle!!! How about you use his card. The Service Manager decided it best to wave the need for my credit card (Good move!). So the vehicle finally shows up! Again Fantastic right! Nope! Wrong again! they gave me a Loaner Vehicle that had the gas light on! So back into the dealership I go.
Here's to hoping everything works out in the end.