Give this a shot: http://www.fiat500owners.com/forum/.../forum/50-mechanical-issues-owner-questions/6426-convertible-top.html#post91635

 

Thanks!!!

 

I hope that means it is resolved, if not I do hope you are able to get the dealer to resolve it quickly and easily for you.

 

It is resolved. Yes I bought an Italian car but Italian cars have changed since the days of my last Fiat, a 1974 Fiat 124 Sedan which - literally - just fell apart.

 

Great, glad it worked out for you, hopefully it isn't a common reoccurring issue.

 

Yes I have had this happen twice in almost a year and a half. No big deal. Just a reset. I think it happens when I push the buttons too quickly while the roof is moving and it gets confused, or maybe it is just me that is confused...

 

or maybe it is just me that is confused...

I'd say a little of both.

 

Check out "evilkarl the 2nd" post of 7/17/2015: Here's his instructions. I did it 9 years ago (my 500C is a 2012):
1) Starting with the roof closed, hold the open button until the roof opens all the way ( rear window) down plus 3 to 5 seconds more.
2) Release the open button.
3) Hold the close button until the roof has closed all the way and keep the button pushed for 3 to 5 seconds more.
4) Release the close button
5) The roof will open and then close to the sunroof position by itself DO NOT PUSH ANY BUTTONS WHILE THIS IS HAPPENING!
6) Then all will be well! The roof opens/closes to its pre-set positions and the trunk can now be opened from outside
of the car. E-mail me at dalydaly@aol.com.
Still in love with mia machina! Morgano, 2012 500C

P.S. This problem first happened 6months after I bought the car. The dealer said "the top needed to be reprogramed'.
The reprogram instruction are above.

 

Check out "evilkarl the 2nd" post of 7/17/2015: Here's his instructions. I did it 9 years ago (my 500C is a 2012):
1) Starting with the roof closed, hold the open button until the roof opens all the way ( rear window) down plus 3 to 5 seconds more.
2) Release the open button.
3) Hold the close button until the roof has closed all the way and keep the button pushed for 3 to 5 seconds more.
4) Release the close button
5) The roof will open and then close to the sunroof position by itself DO NOT PUSH ANY BUTTONS WHILE THIS IS HAPPENING!
6) Then all will be well! The roof opens/closes to its pre-set positions and the trunk can now be opened from outside
of the car. E-mail me at dalydaly@aol.com.
Still in love with mia machina! Morgano, 2012 500C

P.S. This problem first happened 6months after I bought the car. The dealer said "the top needed to be reprogramed'.
The reprogram instruction are above.

Thank you, thank you, thank you!!!
My 2012 Fiat 500C Pop had got its sunroof confused. I had tried an alternative reset sequence and it didn't work (Hold the close button for approximately 10 seconds until the sunroof motor makes an audible click .... etc). I was beginning to worry about an expensive mechanic bill, when I found this post. Tried it and IT WORKED PERFECTLY! .
Happy days are here again!

 

That works! When I bought my Abarth on the first of December I was told that the trunk latch was working and that they had made an appointment for it to be repaired on a Friday. So I brought it to the Fiat dealership and they said that they were getting a signal to the trunk latch from the ecu but the latch wasn't opening so they were stumped and that they were going to have to get a Fiat engineer to look at it and see if they could fix it. So I left with a brand new ecu but no functional trunk, I told them that if they needed the car for an extended period of time that they'd need to supply me with a rental/loaner. People have jobs to get to, you know? They said to call them on Monday, I called them on Monday morning to see what the plan was and they told me that all the managers were currently in a meeting and they would call me back with a game plan. Meanwhile, doing some research, I came across a video on YouTube posted by another dealership that deals with this on a regular basis. That video shows the exact same process for relearning the cabrios top. Worked like a charm and the trunk lid opened up perfectly like it should. This could possibly happen again when you disconnect the battery for an extended period or the battery is dead. I sent the video to the dealership that was stumped. Apparently they over thought this process or were never made aware of it. Needless to say. I won't be going to that dealership for service. 🙄

 

Glad it worked out for you. I've found that any help here can be found in real time on Facebook. There's tons of people who will help you out faster than researching here. This is an archive more than real time.