[AndyBowden]

I took my year old 500e in for its first service yesterday. I've clocked up 7,500 miles in that time. Quite a lot seeing I have an ICE for my longer journeys.

As my 500e must have been one of the very first sold in UK, I doubt if many others have been serviced here yet.

No issues needed attention except I expected some software updates were due.

Dealer reported they'd found nothing wrong and had updated some software.

Price was £226 which seems rather a lot as there is nothing more to do than checks, so far as I am aware. I was keen to take the car to the dealer who supplied the car, but next year I'll look for one closer and cheaper.

 

[MickPerry]

Good to know your car had no issues.
I took up an offer when I bought my 500e, I paid £299 up front for three years or 27,000 miles servicing. Hopefully I’ll make a saving 🤞

 

[AndyBowden]

I've got a plan like that for my Giulia Quadrifoglio and it's saved me a fortune. I didn't think to get one for the 500e. I will now

 

[D3savage]

Thanks for this heads up ........ I was never offered a service plan at my Fiat agency ...... is it a Mopar ..... 3 year plan that is used for Fiat 500e?

 

[MickPerry]

Yes it’s Mopar, Fiat Chrysler Automobiles UK Ltd. The contract template appears to cover Fiat, Alfa, Jeep and Abarth. Obviously my car is specified with chassis No. and registration number.

 

[D3savage]

I have just been onto my stealer .......... and I am purchasing the service plan ... its a no brainer! The costs are only going to increase ........... you are almost getting two services for free (not quite...but you get my drift)

 

[AndyBowden]

Thanks for this heads up ........ I was never offered a service plan at my Fiat agency ...... is it a Mopar ..... 3 year plan that is used for Fiat 500e?

Dealers are most reluctant to offer (or even sell) the plans because they get paid less by FCA for each service than they would by an owner without a service plan.

 

[Ninja]

Seems a very high price for such a simple service. I did take out the 3 yr plan for £299 but may regret it as I don't see me keeping the car that long.
Finally got a response from Fiat customer care regarding all the bugs/issues which I will post under the right heading.
Would be very interested to know what your software version is now.

 

[AndyBowden]

but may regret it as I don't see me keeping the car that long.

Service plan is transferable to a new owner.

Would be very interested to know what your software version is now.

I suspect that the software version displayed on the infotainment system is just the infotainment software version and not the software version of the various ECUs of the car. That certainly is the case on my Giulia.
The software version displayed on the infotainment system is FCA-MY21.R17.16-PROD (still)

 

[AndyBowden]

Whilst Version 4.9 of MultiECUScan doesn't support the 2021 500e, it did give me a listing of the software versions currently on my La Prima as attached.

 

[MickPerry]

Service plan is transferable to a new owner.

I suspect that the software version displayed on the infotainment system is just the infotainment software version and not the software version of the various ECUs of the car. That certainly is the case on my Giulia.
The software version displayed on the infotainment system is FCA-MY21.R17.16-PROD (still)

My car is the 500e La Prima bought new on 5 May 2022.
My software version information screen shows:-
“Build number: FCA-MY21.R17P.2-PROD”

I too think the number relates to the infotainment system.

 

[Electric Tire Shredder]

Version 4.9 of MultiECUScan doesn't support the 2021 500e

The current version of the AlfaOBD app appears to support it, at least somewhat*, with "2020+" in the drop-down list (click to enlarge):

*Unfortunately so far on my free "demo" version the only functions are body computer & instrument panel (it shows 14 different functions for the 1st-gen).