Hi Ange - Which department of Fiat Australia did you contact out of interest? I am about to do the same - i have also been in touch with the ACCC about this topic as it seems that this is a safety issue which warrants a recall of the vehicle. I will need to contact the Minister in Canberra to get that process looked at.My 2013 Fiat 500 does the same thing - it suddenly drops out of gear, completely loses power. It has happened while I've been travelling at high speeds, once with a truck behind me, and once while crossing over a really busy highway. It's terrifying and I'm now too scared to drive my Fiat. I've just contacted Fiat Australia to ask them to fix it. Would be grateful if anyone else in Australia could share their experience.