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Forgive me if this has been answered, I didn't see it.

Has anyone had success getting their $ if they had the repair done before the recall?


My clutch went out at 29k miles in February. We paid $1200+ to get it repaired. We had it done at the Fiat dealership we bought from. We have submitted all our paperwork and stuff.

I'm really hoping we will get that $ back, but I'm nervous that they are going to find some way to screw us over.
Hi jandeaustin,
We review every request for reimbursement on a case by case basis. If you would like to PM me your VIN, we can look into the status of your request.

Anna
FiatCares Social Media Specialist
 

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Are you sure your pedal isn't hitting the floor mat or something else before it hits the stop? Your description is completely different than my experience. It is very obvious with mine that there is no resistance until the stop is contacted.
 

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The apparent difference is compared to the old part, the new part has a different pedal and a different stop built in. It is a much more distinctive stop that you can actually hear (hard plastic tapping on hard plastic). It's rather annoying at first but I got used to it pretty quickly and now it's normal to me.
I just got my car back from the shop after the recall repair and immediately noticed a difference. At first I thought my seat was incorrectly adjusted because my left foot felt too close. The clutch pedal definitely stops sooner than it used to when pressed in and it audibly "clicks" when it hits the plastic plate. I do like that the clutch seems a lot more responsive, BUT I hate that click, both the sound and the feel. I know, it's only been one day, but I don't see how I'll get used to it. I'm already looking for a solution - maybe putting a thin rubber piece where the clutch pedal hits so it at least doesn't have that plastic-on-plastic clicking noise and feel. Any thoughts?
 

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I just got my car back from the shop after the recall repair and immediately noticed a difference. At first I thought my seat was incorrectly adjusted because my left foot felt too close. The clutch pedal definitely stops sooner than it used to when pressed in and it audibly "clicks" when it hits the plastic plate. I do like that the clutch seems a lot more responsive, BUT I hate that click, both the sound and the feel. I know, it's only been one day, but I don't see how I'll get used to it. I'm already looking for a solution - maybe putting a thin rubber piece where the clutch pedal hits so it at least doesn't have that plastic-on-plastic clicking noise and feel. Any thoughts?
My repair isn't scheduled until 12/16, so this may be off base. During normal driving I never bottom out the clutch. The only time the clutch pedal hits my floor is on start up. This sounds more like a technique issue. Why bottom the pedal out on every shift?
 

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Funny little aside: my wife has generally disliked driving my 500, mainly due to the feel of the clutch. Thursday, we had to take her Honda in for servicing, so she followed me in my car to drop hers off.

Wouldn't you know it? She loves the feel of the repaired clutch. Now she wants to drive my car more. :eek:
 

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Based on what I'm hearing here (and the fact my local studio closed) I may just pass on this recall. To me the pedal is already too high, I can't image liking it engaging even a little bit higher.
 

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Based on what I'm hearing here (and the fact my local studio closed) I may just pass on this recall. To me the pedal is already too high, I can't image liking it engaging even a little bit higher.
You're making a mistake and asking for a $1400 clutch replacement down the road. Sooner rather than later.
 

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Based on what I'm hearing here (and the fact my local studio closed) I may just pass on this recall. To me the pedal is already too high, I can't image liking it engaging even a little bit higher.

Do you really think Fiat would have went to the trouble to design new pedal assembly, issue a recall if it really wasn't needed ? And engagement is lower not higher and pedal assembly height is same as always was. Final call is yours of coarse but not only the cost of repair if you decide not to do recall but chance of crash from no clutch is no brainer.
 

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They went to all the trouble because the Feds said they had to.

I've got 90,000 miles on the car and if the tolerance stack issue that causes the problem was an issue on my car it would have happened by now.
 

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Are you sure your pedal isn't hitting the floor mat or something else before it hits the stop? Your description is completely different than my experience. It is very obvious with mine that there is no resistance until the stop is contacted.
I'm not sure if you were asking me this. If so, then no, it's not hitting the floor mat or anything like that. After a few days of driving on it, the sponginess has lessened quite a bit, though.
 

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Based on what I'm hearing here (and the fact my local studio closed) I may just pass on this recall. To me the pedal is already too high, I can't image liking it engaging even a little bit higher.
I rarely pushed the clutch to the floor and, based on what others have posted, could probably have gone without the recall. I've got just under 120K on my car, and it's the original clutch.

However, FIAT's offering the free repair, and they (or the Feds, take your pick) feel it's necessary, so I went ahead and had it done. I think it's probably a bit inaccurate to say it engages at a higher point. With the installed stop, they've just made the clutch bottom closer. Think of it as raising the floor. :)

Even with the new, reduced pedal travel, I still rarely touch bottom with it.
 

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Just for your info, I dropped off the car this morning. FCA quotes 2.5 hours for the job, however, the dealer told me it's 4hrs, and had to leave the car all day. They did give me a loaner without protest whatsoever. If you are in the similar predicament, make sure to ask for a loaner, and if the dealer doesn't give you, call FCA. By the way, this is, I think, the 6th loaner cars that I got from FCA since I purchased my 500. Yaris, 500 Pop, two Ls, Dart, and this time 200. I don't like the 200. It feels expanding around you instead of shrinking around you as you drive, which is never a good thing, feels very detached, transmission on sport mode is really jerky, but super slow in normal mode, the paddle thingy is so slow to react I don't understand the point of it. Interior layout is pretty weird, a lot of toys though if you like that sort of things. The worst thing is the chassis, it's got no feel or feedback. I can't remember the last car that I felt that I was being transported instead of driving. Oh wait, I think it was a bus.
 

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Just for your info, I dropped off the car this morning. FCA quotes 2.5 hours
My dealer is not particularly swamped from what I can tell. They started doing recall repairs about a week before they did mine. Mine was done in about an hour and a half. They said the first few took 4-5 hours but they figured it out pretty quick.
 

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Based on what I'm hearing here (and the fact my local studio closed) I may just pass on this recall. To me the pedal is already too high, I can't image liking it engaging even a little bit higher.
If you think the clutch point is too high, this change will actually make you happier. I didn't like the engagement point. I feel like now that the change has been made, the engagement point is a touch lower, plus the stop is a touch higher, so the net result is that the engagement point is right where I like it. Once I adjusted to the change, I've found the new travel to be much more typical of other clutches I've used.
 

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Had the recall performed on my 2015; disconcerting at first, a week later totally fine.

Dealer (Southern Fiat, Norfolk) was very poor in communicating: said it would be same day, said they would have kit on hand, never once called me, said kit was missing a spring, delay, delay, four days later pick up car, no paperwork. "We'll mail you the paperwork." A week later, no paperwork.

Very unprofessional.
 

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Apparently, the dealer service had 5 of those recall yesterday, so I didn't get to pick up mine till this noon. I have a general disdain toward Fiat dealers thus far, but Central Fiat of Norwood was very accommodating. They gave me a loaner without hesitation, and they even took out my aluminium pedal covers and put them on the new pedal unit, I didn't even ask them to (I just wanted them back, I didn't except that they would reinstall them for me for no charge). Anyhow, the new pedals...I honestly can't tell all that much of difference, other than there's a very distinct stop at the end of the pedal travel. And maybe a very slightly lighter?, but not by much. If you are one of those people who are wondering if you should or not, I think you should, it's free anyway.
 

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Had mine done today. Did an oil change too and was out in 2 hours. Drove it home and it had a god awful rattle for any little bump in the road. Found it when I got home; they didn't tight the bolt on the steering coupler. Sigh

That said, I actually think the clutch feels better now.
 

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I'm not sure if you were asking me this. If so, then no, it's not hitting the floor mat or anything like that. After a few days of driving on it, the sponginess has lessened quite a bit, though.
Yes, I was asking you. Sorry I didn't quote your post, my computer was being difficult.

Good to hear that it is getting better.
 

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I had mine done about two weeks ago and I miss the feel of the old clutch. It feels too easy now and feels like it is very light. I haven't flipped back through the thread to compare comments, but I thought I would drop my .02.
 
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