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Question for the ones who got the clutch pedal assembly replaced: does the new part number appear in the order? if so, can someone provide it?
thanks!
 

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My experience so far, a bit of a nightmare.

I dropped my car off last week to have a potentially failed alternator diagnosed and have the recall performed. Friday morning my service adviser calls me to let me know they have completed the recall on my car and that my alternator and battery will have to be replaced. I was able to source one from a wrecker and dropped it off at the dealership Saturday afternoon. On Monday morning I called in to look for an update on my car. The service adviser I spoke with last week is on vacation, and the new adviser I'm speaking to informs me that I will also need a new starter, oh, and that my car will no longer go into gear. I have never had any issues with the car going into gear. He tells me they will take a closer look and call me back. Which he does, and now informs me that my clutch is toast...

The adviser I spoke with on Friday told me that the recall had been performed and didn't mention anything about my clutch failing or anything about not being able to get the car in gear. Now all of a sudden, after the recall has been performed, my clutch is completely toast and the car is undrivable?! I know clutch life can vary on these cars, but I have never experienced any slippage, grinding or inability to put the car in gear. Aside from the alternator slowly dying, the car drove perfectly fine.

I don't see how my clutch would suddenly fail, right after I've handed my car over to the dealer.

-Car handed over to dealer
-Recall performed
-Service adviser calls to confirm all went well
-Call back next week to be told that now the clutch is completely gone and the car won't go into gear, after recall had been performed.

I've contacted FCA Customer Care and they've agreed to look into it. I certainly hope they can help get this mess all sorted out.
 
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My experience so far, a bit of a nightmare.

I dropped my car off last week to have a potentially failed alternator diagnosed and have the recall performed. Friday morning my service adviser calls me to let me know they have completed the recall on my car and that my alternator and battery will have to be replaced. I was able to source one from a wrecker and dropped it off at the dealership Saturday afternoon. On Monday morning I called in to look for an update on my car. The service adviser I spoke with last week is on vacation, and the new adviser I'm speaking to informs me that I will also need a new starter, oh, and that my car will no longer go into gear. I have never had any issues with the car going into gear. He tells me they will take a closer look and call me back. Which he does, and now informs me that my clutch is toast...

The adviser I spoke with on Friday told me that the recall had been performed and didn't mention anything about my clutch failing or anything about not being able to get the car in gear. Now all of a sudden, after the recall has been performed, my clutch is completely toast and the car is undrivable?! I know clutch life can vary on these cars, but I have never experienced any slippage, grinding or inability to put the car in gear. Aside from the alternator slowly dying, the car drove perfectly fine.

I don't see how my clutch would suddenly fail, right after I've handed my car over to the dealer.

-Car handed over to dealer
-Recall performed
-Service adviser calls to confirm all went well
-Call back next week to be told that now the clutch is completely gone and the car won't go into gear, after recall had been performed.

I've contacted FCA Customer Care and they've agreed to look into it. I certainly hope they can help get this mess all sorted out.
1. Go check your car and confirm that the clutch pedal pressure is high and it won't go into gear.
2. If so, it's likely that the clutch pressure plate failed(the reason for the recall) and it should be repaired under warranty.
3. DO NOT LOOSE SIGHT OF YOUR CLUTCH if they tell you it's worn, ask for the original part and ensure it's actually worn. Don't accept "clutch is toast" as a description of the problem, ask the dealer to be specific.
4. AGAIN, your car has the symptoms that started the recall in the first place and if the pressure plate failed, it has to be replaced under warranty.
 

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Update: I knew it was next to impossible for my clutch to suddenly go right after I dropped it off.

They buggered up the recall!

Installed the assembly incorrectly and it wasn't allowing the clutch to engage. I've been told all has been corrected, and that the car is ready to be picked up.
 
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Update: I knew it was next to impossible for my clutch to suddenly go right after I dropped it off.

They buggered up the recall!

Installed the assembly incorrectly and it wasn't allowing the clutch to engage. I've been told all has been corrected, and that the car is ready to be picked up.
Very glad to hear that.
 

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Update: I knew it was next to impossible for my clutch to suddenly go right after I dropped it off.

They buggered up the recall!

Installed the assembly incorrectly and it wasn't allowing the clutch to engage. I've been told all has been corrected, and that the car is ready to be picked up.
Told you so.

Tedolph has never been wrong.

ever.

Tedolph
 

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Looks like it's not over.

I picked the car up. Yeah the clutch is lighter and catches lower but I could hardly care less about that. It will go into gear, but not without Hulk strength and luck on your side. Shifting between gears, getting up to speed was a gamble. I had to fight to put it in any gear. Downshifting, near impossible. Clutch in, summon all my strength to pull it into neutral, look for a lower gear, summon all my strength again, pray, and hope it goes in. As someone who enjoys the little things like a crisp downshift or heel-toing, this feels like utter **** and flat out dangerous. Obviously something hasn't been installed correctly or the new assembly is defective, and that's leaving me perplexed. I've been told they perform 2 of these recalls a day. Why is mine so messed up afterwards??

My recall has been performed and my car now feels more dangerous than before. The drive home was nerve wracking. Got honked at 3 different times struggling to get it in gear. Frankly I'm surprised they released it to me in that condition! I'll be dropping it off again tomorrow. Since my alternator kicked it on Christmas eve, the car has been out of commission for close to 4 weeks. Was looking forward to getting it back today, so I'm pretty bummed out as you can imagine.
 

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This is unbelievable. NOW it's suddenly shifting fine. More notchy than before the recall, but fine. It's only been sitting not even an hour. Can anyone explain?
 

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Air in the system worked it's way out.
Acting up again... : /

In the morning on my way into work it shifts fine. No issues. At the end of the day, by the time I'm about 3/4 of the way home, it starts to become very difficult to get it into 1st. Taking off from a light I really have to push it hard to get it into first. Every other gear is fine. My drive is about 15 minutes each way. It's weird that it only starts to become difficult on my way home, and by the next morning it's fine again.
 

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hey all, just a general update to my earlier posts, FWIW:

after getting the recall clutch work done, I resubmitted my claim and was about immediately contacted by Fiat, my claim was re-reviewed, and approved within a few hours. I actually just got a check from them today to reimburse me for the clutch work that i had to pay for originally.
 

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We had the clutch recall performed two days ago. I asked and my wife now loves how the clutch engages. I drove it in and out of the dealer and no issues with the shifting, the clutch now engages much sooner.I waited a few months after receiving the recall notice to give the dealer some time to get "experienced" at performing the recall.
 

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Just got ours done. Not bad, but I personally don't like it. I also had to add some adhesive backed foam to stop the plastic to plastic contact of the throw limiter on the pedal. Feels better now. But I did prefer the original. The short range to floorboard reminds me of like a Honda or Toyota clutch - kinda from what I remember back in the day.

I'll get used to it tho.
 

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First time poster? Don't remember. Might as well add our terrible experience to the pile...

2012 500 Sport, 28.5K miles, dropped off to Herb Chambers in Danvers MA for clutch recall S34. Car was running fine. Picked up car, drove away ESC lights on next AM. Returned car, they reset the electronics, next AM rush hour wife is driving car on Rte 128 in Burlington, in passing lane, hears something funny, goes to move right, cannot downshift, car stalls. She gets to right-hand lane barely avoiding highway accident. Good Samaritan truck fortunately nearby pushes her to the side. AAA won't come. Police come, get a tow back to dealer 30 miles away.

Dealer pays for the tow, gives us a loaner. Eight days pass without a word. We visit to see finally. They didn't contact because 'swamped', had not even begun the work apparently. Claim that the pressure plate damaged and throwout bearing failing coincidental (!) and unrelated to the recall fix, which was 'only to the pedal'. Replaced disc-pressure plate and disc, and clutch release bearing.

Seems to be okay now but wife no longer trusts the car. Charge was $1400, but supposedly $1200 of this was covered by Fiat 'one-time goodwill repair', which supposedly has a $200 deductible which we paid.

Not a mechanic but my theory is the initial recall work was botched, the replacement diaphragm spring was not installed properly, the result being the exact event ('loss of motive power that could cause a crash without warning') the recall was supposed to avoid in the first place

I really like this car. Just got new tires. Again was running great prior to recall. It'll be the local road car til the spring when we will sell it. I suppose the dealer must claim the failure was coincidental to protect themselves from liability, in spite of it being patently ridiculous. This dealer does not care about Fiats, manager said they are doing Fiat a favor by servicing them at all, since the original studio nearby went out of business and the next closest dealers are in NH or in Milford MA.

We also have a Honda Fit with 122K miles, also a standard, still original clutch no problem.

All in all could have been much, much worse. What a pity. I would like to contact Fiat to see about that $200 as I suspect it's just the dealer wanting more money from the repair than Fiat thinks it's worth. The mgr at one point even suggested that we were fortunate to be getting a $1400 repair for only $200!
 
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