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2013 FIAT 500e
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A big problem in UK is finding a Fiat dealer competent to work on the new 500e. In the US starting with the small number of remaining Fiat franchises, the situation is potentially worse.
Fortunately it's nearly never a problem. All 2,600 Stellantis dealerships (Chrysler, Dodge, Jeep, Ram, etc) always had all the 1st-gen software updates available. The last one was way back in 2018.

Since then, nearly nobody ever needs a dealership at all. Any independent service center can do the standard fluid checks & standard inspections: Suspension, steering, CV joints, brakes, & hoses.
 

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2013 FIAT 500e
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During 10 years of use in a 1st-gen, nearly all owners just need:
  • Standard tires from any local tire store.
  • Standard consumable parts from any local parts store or independent service center: Cabin air filter, 12V battery, lightbulbs & wiper blades.

At the 10 year mark it does need a coolant flush, & the refill bleeding requires a few taps on a $50 phone app connected to a $20 OBD dongle, so for that I might take mine to one of the 1,800 US Bosh Car Service Centers.
 

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With the 2nd generation 500e, certainly the early ones, it's quite common to have to go back to a dealer for software updates.
Right: The much later model coming to the US in 2024 should have the software bugs mostly worked out, with much less need for updates, but still readily available at the 2,600 existing US dealerships.
 

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Only a fraction of the UK Fiat dealers are allowed by Fiat to work on the 500e currently.
That sucks. Apparently in the US all 2,600 Chrysler/Dodge/Jeep/Ram dealerships do software updates. Nearly nobody ever needs anything else.

All they do is plug into the OBD port & make a few selections on their screen, so "training" should only be "Do it just like a petrol car.". I wonder what their problem is in the UK.
 

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"Paranoia" is right!

Yes, there is high voltage in the car, but there are built-in safeties*, and those parts nearly never need to even be looked at, let alone touched, especially for regular service. Much like a petrol car's even higher voltage ignition system, & toxic/explosive/flammable fluids, the high voltage of an EV can be ignored during software updates, which again are nearly all that's ever needed from a dealership.

However, @MaryWhitehouse may have the real issue: Special wireless equipment needed to communicate with the car. The 1st-gen just uses a standard OBD plug, which all the dealerships already have.

If the US 2024 500e requires specialized dealership support, I might not want to live more than a few fast-charge stops past the circles on their distribution map below, but by then they may have over-the-air updates anyway.

* For example, the cover of every high-voltage component has a built-in switch, which disconnects power as soon as the cover is lifted.

Click to enarge:
Tire Motor vehicle Car Wheel Automotive design
 

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The available-everywhere US software updates might also be legislation driven: At least 3 of the software updates were mandatory safety recalls, so FCA may have been legally required to make them available at all of their dealerships.
 
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