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Just went thru this.
Ordered a replacement key & fob from the local locksmith. $175 with programming.
Local guy couldn't program it, said take it to the dealer.
Dealer tried for an hour and said bad blank.
Dealer said Chrysler must cut key so they ordered one. Now waiting for
appointment.
Locksmith refunded entire amount.
The saga continues.....
 

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Yes, generally it "has" to be a Fiat dealer. In your case, I'd price at your lock smiths first. I checked.

We have 3 lock smiths locally that can make an additional key. IIRC, "my guy" charges $120 for the key, plus $60 for programming... you can save ordering the key from Amazon. Those keys claim (and look) to be Mopar, but one is never sure.

He can't cut keys if all keys have been lost. He said the BCM is limited on the number of keys. I don't recall if he said if 3 could be added aftermarket, or a total of 3 (one extra). I think the reason he can't cut is that an existing key (for non-dealers) must be used to pull the programming codes.

He simply could not cut a 3rd key for my '18. Apparently the programming had changed, or maybe the FOB. (I didn't ask.)
I spend nearly a week sweating out the loss of my single Abarth Key but did find it. Checked with the dealer about making a backup. Got a lot of negative attitude (Criswell in Gaithersburg, Md) and was basically told it would cost at least $500.00 plus. (plus what?) Gawd help me if I ever lose this key again.
 

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I am a new owner, a 2017 500e with 32k miles. Love the EV aspect of the car, took a look at the Spark but the Fiat won me over. Glad I didn't buy the Leaf, thank you to this forum discussion about the battery thermal management. Anyhow, my question is, if you order a new key from a Fiat dealer, does the old key become useless? Do you need to order 2 keys at the same time? Also, do they send a completely new key and keyfob?

I have 2 keys but one is very worn out and I'd like to replace it with a brand new one.
 

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I am a new owner, a 2017 500e with 32k miles. Love the EV aspect of the car, took a look at the Spark but the Fiat won me over. Glad I didn't buy the Leaf, thank you to this forum discussion about the battery thermal management. Anyhow, my question is, if you order a new key from a Fiat dealer, does the old key become useless? Do you need to order 2 keys at the same time? Also, do they send a completely new key and keyfob?

I have 2 keys but one is very worn out and I'd like to replace it with a brand new one.
Just got a new key from the dealer.
Wanted a spare key since I had only one. Other than it took two weeks to get it,
it went smoothly. Took about 45 minutes to program it, most of that was wait time.
I had purchased a aftermarket key/fob which would not program.
Buyer beware.
 

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I am a new owner, a 2017 500e with 32k miles. Love the EV aspect of the car, took a look at the Spark but the Fiat won me over. Glad I didn't buy the Leaf, thank you to this forum discussion about the battery thermal management. Anyhow, my question is, if you order a new key from a Fiat dealer, does the old key become useless? Do you need to order 2 keys at the same time? Also, do they send a completely new key and keyfob?

I have 2 keys but one is very worn out and I'd like to replace it with a brand new one.
I believe it's possible to have up to 3 authorized keys. Keys that are precoded to the 500e can be reused. When introducing a new key, I know that at least one already authorized key must be present. It may also be necessary to have all keys that you want authorized present too. I would suggest ordering 1 new key, then bringing both existing keys when the new key comes in.

Yes it's a completely new key and keyfob. Even though the other key is worn out, with the expense and hassle to get a new key, I would strongly suggest keeping the worn out one as a spare when the new key comes in.

ga2500ev
 

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Just got a new key from the dealer.
Wanted a spare key since I had only one. Other than it took two weeks to get it,
it went smoothly. Took about 45 minutes to program it, most of that was wait time.
I had purchased a aftermarket key/fob which would not program.
Buyer beware.
norton, where was the dealer you bought your new key from? how did you contact them? did you send in your old key? Sounds like you went in to the dealer and waited 45 minutes for them to program a new key. What did you do with your aftermarket key/keyfob that didn't work? Thanks in prior!
 

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norton, where was the dealer you bought your new key from? how did you contact them? did you send in your old key? Sounds like you went in to the dealer and waited 45 minutes for them to program a new key. What did you do with your aftermarket key/keyfob that didn't work? Thanks in prior!
The dealer is in the Detroit area.
The first key was ordered from local locksmith who couldn't program it after numerous attempts.
Then contacted local Alfa/Chrysler dealer. Took the locksmith supplied key and car.
They could not program the supplied key, said bad blank. I ordered new blank from them. It came cut from Chrysler. The key is cut by VIN number is what I was told. The dealer does the actual computer magic.
The 1st key was returned for a refund.
 

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Adding this so hopefully this will help someone with this problem. Lost a key/fob for my 2017 500e. Checked with 5 different locksmiths here in Orange County, CA. But none was able to help, they all told me only the dealership can make me a replacement key. Check with my local (only) Chrysler/Fiat dealership near me. They wanted $175 for the replacement key/fob and $150 for programming the key. Since I was in a hurry to get a replacement, I ordered the key from dealer. Note: key comes laser pre-cut from supplier Mopar (dealer does not cut) due to key being VIN specific to your car. Will have the dealership program the key when it arrives paying $150, since I can't find anyone else to program key.

Here is a site you can order the key/fob for cheaper ($116.55), just don't know if it comes pre-cut. Let me know if you find out.


Part number for key: 68091228AD

Hope this help, good luck.

Cheers,
 

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I just bought my car used yesterday and it only had one key. I called the dealer right now and it is $180 for the key, $95 for programming and about 6-8 weeks to order.

Keep in mind if you buy the key fob elsewhere that the dealer will charge you programming even if they are not successful due to it being non OEM or due to whatever reason. I had this happen to a friend of mine with a VW key and it was a lot more expensive.

There may be a way to program the lock/unlock function but the dealer has secure programming for the immobilizer that only they possess and that is how they F you.
 

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To avoid those costs you could get 1 or more cheap non-transponder copies, glue the transponder key inside the steering column cover, & use the cheap copy to lock/unlock/start.
New to this forum (just picked up a used 2014 500e with one key). Two questions: 1) where can I get a cheap non-transponder key copy; and 2) couldn't I just use that to lock/unlock/start the car (meaning without glueing/taping the transponder key to the column)? Or does the car need some kind of radio transmission from the transponder to start along with the physical key?
 

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I’m wondering, could the receiver ring be moved from around the key slot, to another spot in the column, thus making it super easy to set the transponder part next to it; maybe tape them together, and then, just have a normal key for access?

I had my column cover off once, because it was cracked. I fixed it. But I forgot to look at the innards around the key.

I too, only have the one key. 2014 500e…

Also, I bought a used key on eBay which has exactly the same serial numbers and coding on the outside for 15$ but it doesn’t seem to do anything. Could the dealership possibly code that key?
 

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Also, I bought a used key on eBay which has exactly the same serial numbers and coding on the outside for 15$ but it doesn’t seem to do anything. Could the dealership possibly code that key?
The answer is no. I detail the entire process earlier in this thread:


Other than putting the transceiver in the key and the ring together with an already valid key, there simply isn't a workaround for getting another key short of going to the dealer.

ga2500ev
 
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