I bought one two and a half years ago and I live in Indianapolis, so even less of a chance of finding service. If that's a deal-breaker for you, move along. I've had only very minor issues with mine that were remedied by reading the original 500e forum. These cars have a pretty solid reliability record, but you are taking a gamble. Mind you that I bought mine before the prices jumped. I could sell mine for twice what I paid for it in today's economy. I'm not a gambler by any means, but after spending 18 months researching the vehicle, I felt it was a pretty safe bet. As always, YMMV! Good luck on your quest!