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2013 FIAT 500e
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If I had to guess, I'd say you may not have been at a fully dead stop when you first shifted into D. I've done that many times (old stickshift habit) & it's usually okay, but sometimes not. I think maybe there's a threshold like 0.5mph where it's okay below that but not above.

Then you can't just turn it off & right back on again. You have to wait for the speedo screen to go FULLY black, not just dark, dark grey. I think it's about 1.5 or 2 minutes. The instructions say 3 minutes but I think that's just playing it safe for people who are counting manually without looking at a clock.
 
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