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Fiat Rear Hatch not opening

40K views 15 replies 10 participants last post by  italophile  
Hello all,

The rear hatch on my Fiat 500 sport (2015)stopped working. Initially I suspected that the liftgate handle was broken as the button on the handle was very loose and didn't click down properly to open the hatch. I took the entire back interior panel apart, removed the handle and readjusted the loose button. The hatch is still not working.

Then I tested to see if it's a wiring issue, however the underlights on the handle turn on when it is plugged in so I'm assuming the wiring is fine.

When I click my keys to unlock the hatch, I realized I do not hear the internal click on my car of the lock actuator activating, so now I suspect that it is in fact the lock actuator that needs replacement. I have tried all the combinations of how to click the buttons (clicking unlock door once and twice etc.).

I would appreciate any tips or opinions about this issue as I do not want to order the wrong part. My mechanic was unable to determine the problem and suggested that it could be a signal issue, but the lights blink every time I click the unlock hatch button. So.... signal is theoretically fine. Don't want to go to the dealership before I've exhausted all the options as I can't afford the $$$$.

Currently I am stuck opening the hatch from inside the car by crawling into the backseat and inserting a screwdriver into the lock actuator to manually pull down the lever inside and push the hatch upwards.
 
I had the same experience. I replaced the solenoid latch but that didn't work. I checked the wires between the hatch and the body. I finally checked the voltage going to the latch and it only had 8 volts. I traced the purple wire forward to the body computer on the LH side under the dash. I contacted the dealer, and he had one in stock for $579. I fixed the problem by installing a push button on the dash, cut the purple wire and ran 12 volts from an ad on fuse through the switch to the hatch Works fine but no remote. The purple wire is in the lower left connector on the million-dollar computer. It is a fairly heavy wire. I just cut it leaving a couple inches in case I had to reconnect.