Probably have to go to a dealer. Not seen any 3rd party solutions yet.

 

I had to go to a dealer as well

 

As there is a Security Gateway (SGW) built into the 2nd Generation 500e in a manner which prevents SGW By-Pass devices being used, only dealers or indies with the FCA WiTech2 tool can effect the reset.
I use an Alfa Romeo indie in Pershore with WiTech2 who could probably do this for you.
I believe there are alternative tools with functionality equivalent to WiTech2 in existence, but these are expensive and I'm not aware of any UK-based indie which has made the investment.
There is no current viable alternative to Witech2 in UK, so far as I am aware.

 

Autel scanners (sub $500) and I believe TopDon also can now reset service indications, but you need to pay once for the ability to auto auth. Ridiculous since we own the vehicles.

 

I absolutely agree, I had to take my 500E to Fiat for a 1st service after only 6 months, I thought it would be free but they charged a phenomenal amount for doing nothing. Let’s say that in euros it was around the 300€ mark. I’ve never been happy with the dealer and have absolutely no intention of returning nor being charged this kind of figure to remove the spanner.
Now I will get off my soapbox 😂

 

www.garagediagnostictools.co.uk states::

"The Autel Fiat SGW Access subscription offers a convenient and reliable way for customers to access the SGW (Security Gateway) module in Fiat, Alfa Romeo, and Chrysler vehicles. With a 12-month subscription, users can unlock the full potential of their Autel diagnostic tool for these specific vehicle models.

To ensure a seamless experience, customers are requested to provide the serial number of their Autel diagnostic tool during the checkout process. It is important to note that the tool must be a UK serial tool to enable the SGW access. Autel requires approximately 10 working days to process and activate the subscription, enabling SGW access on the tool.

The Autel Fiat Access subscription opens up a range of capabilities and features for Fiat, Alfa Romeo, and Chrysler vehicles. By gaining access to the SGW module, users can perform advanced diagnostics, access special functions, and carry out key programming and coding tasks specific to these vehicle brands. The subscription ensures that Autel diagnostic tools remain up to date with the latest software, providing users with the necessary tools to tackle complex vehicle repairs and maintenance.

Autel prioritizes customer satisfaction and strives to deliver high-quality services. The 12-month subscription for Autel Fiat SGW Access is designed to provide an extended period of access to the SGW module. This allows users to work efficiently and effectively on Fiat, Alfa Romeo, and Chrysler vehicles, offering the confidence to address any automotive challenges that may arise.

Please note that the Autel Fiat SGW Access subscription is specific to Fiat, Alfa Romeo, and Chrysler vehicles and is valid for a period of 12 months. It is important to ensure that Autel diagnostic tools are compatible with this subscription and meet the necessary requirements."



Cost is £150 / year in addition to the purchase of an Autel device.

 

www.garagediagnostictools.co.uk states::

"The Autel Fiat SGW Access subscription offers a convenient and reliable way for customers to access the SGW (Security Gateway) module in Fiat, Alfa Romeo, and Chrysler vehicles. With a 12-month subscription, users can unlock the full potential of their Autel diagnostic tool for these specific vehicle models.

To ensure a seamless experience, customers are requested to provide the serial number of their Autel diagnostic tool during the checkout process. It is important to note that the tool must be a UK serial tool to enable the SGW access. Autel requires approximately 10 working days to process and activate the subscription, enabling SGW access on the tool.

The Autel Fiat Access subscription opens up a range of capabilities and features for Fiat, Alfa Romeo, and Chrysler vehicles. By gaining access to the SGW module, users can perform advanced diagnostics, access special functions, and carry out key programming and coding tasks specific to these vehicle brands. The subscription ensures that Autel diagnostic tools remain up to date with the latest software, providing users with the necessary tools to tackle complex vehicle repairs and maintenance.

Autel prioritizes customer satisfaction and strives to deliver high-quality services. The 12-month subscription for Autel Fiat SGW Access is designed to provide an extended period of access to the SGW module. This allows users to work efficiently and effectively on Fiat, Alfa Romeo, and Chrysler vehicles, offering the confidence to address any automotive challenges that may arise.

Please note that the Autel Fiat SGW Access subscription is specific to Fiat, Alfa Romeo, and Chrysler vehicles and is valid for a period of 12 months. It is important to ensure that Autel diagnostic tools are compatible with this subscription and meet the necessary requirements."



Cost is £150 / year in addition to the purchase of an Autel device.

Its not cheap, but on the other hand, the outlook to not have to go to a stealership to make this simple service once a year is tempting indeed.
I rather send my money to Autel than to Stellantis aftermarket division.
And everybody should have the ability for a useful OBD-access of their cars.

 

$50 here in the U.S. I guess you could buy one of those SGW bypass modules and use it with just about any decent scanner.

 

As I stated in #4, an SGW by-pass can't be used on the 2nd gen 500e as its SGW isn't a distinct entity.
I believe the SGW functionality is contained within the Body Control Module(BCM) in the most recently developed FCA models including the 2nd generation 500e.

 

Sorry if my comments are not valid to E models.

 

Here's a thread with specific details about that Autel or ~$410 Launch brand device, & $50/year AutoAuth Security GateWay access:

https://www.fiat500owners.com/threads/obd-with-dealer-level-code-clear-active-diagnostics-reset-contactors-impact-etc-for-460-us.156169

 

In UK, I've got a Mopar Service Plan and Extended Warranty for my La Prima and that is better value than investing in the Autel solution, I feel.
I'm 15 miles from a 'Stellantis For You' workshop which has just opened
In the event that a significant defect arises, then I might need to get Autel, but only then.

 

Agreed.

I had noted that in the other thread's post #4.

 

Yeah, and basically, there must be a cheaper way. I might have found it here : https://www.fiat500owners.com/posts/1346557/
Eric, perhaps we should have a separate thread about the SGW where we can continue?